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We take our customer care very seriously. While our aim is to make our website
easy to understand, and navigate we know there are times when you may need a bit
of assistance. We have provided a number of ways for our
Customer Care team to help you:
For product information or assistance:
Office Manager
Patti Greeson
512-353-8661
We will respond to you as soon as possible, during regular
business hours. If possible, please call ahead of time to insure that our office
manager is in our San Marcos office and available for you by making an
appointment with her.
Please send any specific information about your request so we
can direct it to the appropriate people:
NOTE WELL: Individual
medical issues will not be addressed via this form or website. Please do not
submit questions or information regarding your health, medical condition, or any
private information. This is not a secured e-mail site. This feedback form is
not monitored by any healthcare professional. If you have a medical question or
problem, you will need to see a medical professional.
If you have a medical emergency, report to your nearest
emergency department.
Live Customer Care Center
1-512-353-8658
Monday to Friday 8:00am to 5:00pm (CST)
Saturdays, Sundays, and holidays our office is closed.
You may reach our answering service by dialing our office number or
512-353-8661. In the event of telephone service disruption, you may call the
MedLink answering service directly at 512-323-5465.
1-512-353-8355
Send your inquiries to:
Lone Star Orthopedics, P.A.
Attention: Customer Care Center
1305 Wonder World Drive
Suite 100
San Marcos, Texas
78666
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