Table of Contents
Quality * Caring * Service
These are the guiding principles of our practice. If we do not measure up to our goals, please let me know so that we can try to correct any problems and improve your experience and other patients' experiences in the future.
James K. Baker, M.D.
Office Hours Our office is open for appointments between 9:00 a.m. and 4:00 p.m. Patients are seen by appointment only, but we often can schedule same day appointments. We try to see patients as soon as possible, usually with 1-3 working days, unless referral or prior authorization has not yet been attained.
Preparing for Your Appointment
Insurance Co-Pays and Deductibles
Conveniently located in the Professional Building
next to the CTMC hospital
1305 Wonder World Drive
Lone Star Orthopedics, P.A.
2015 All rights reserved.
Frequently Asked Questions
Out-of-work and Disability Forms
Preparing for Your Appointments If you are seeing us for a knee, hip, or back problem, please wear or bring a pair of shorts from home. You'll feel more comfortable in your own shorts than ours. We ask women being evaluated for a shoulder problem to wear a tank top.
Registration Process For your initial appointment, please arrive 15 minutes early if you have completed all new patient forms. Otherwise please arrive 30 minutes before your appointment. If your insurance company requires a referral from your primary care physician to see a specialist, it is your responsibility to obtain all of the required referral documentation and provide it to our clinic. You must have your referral document with you to be seen for your first visit.
Insurance and Personal Information Changes We must have accurate records to contact you for your medical concerns and to process your insurance claims. As a courtesy we will process your insurance claims for you, but we cannot do so if the information is inaccurate. Please remember to update any changes in insurance or personal information to alerting our reception staff.
Insurance Co-Pays and Deductibles Your insurance company requires us to collect any insurance co-pays before your office visit. Co-pays cannot be waived by contract with insurance company, and by law for Medicare. Deductibles must also be paid at the time of the visit and likewise cannot be waived.
Rescheduling Appointments You should reschedule or cancel no latera than 24 hours before your appointment time. We would appreciate 48 hour notice, if possible. This allows us to fill your time wiht another patient, reducing the waiting time for others to see the doctor.
Prescription Refills If you are being prescribed a pain medication, anti-inflammatory medication, or other medication, please check your supply to anticipate shortages before the weekend or after hours in the evening. We do not fill medication requests on the weekend or after regular working hours when we cannot access your medical record. If you require medications during this times, you will need to be assess by a physician to confirm the medical condition requiring the medication. usually, this will mean that you will need to go to an emergency department or urgent care center to get your prescription refilled. Prevention is the best strategy to avoid this scenario.
Out-of-Work Forms and Diasability Forms If you are under our care and have a medical conditin that requires you to be out of work, we give you a simple written statement that we recommend that you stay off work free of charge. If you have a form to be completed, you will need to pay a $15 fee to have this completed. Unfortunately, insurance companies and disability plans do not pay for this and require you to pay these fees.
Worker's Compensation Dr. Baker treats patients with worker's compensation injuries. He is also a DWC-certified designated doctor.We will need to check your insurance information to make sure that we can see you because some employers restrict who their employees can see by requiring their employees to be seen in network.